Crowne Plaza Gatineau-Ottawa

Crowne Plaza Gatineau-Ottawa

Facilities

Policies

From  $127

Crowne Plaza Gatineau-Ottawa Reviews

Guest reviews are submitted by our customers after their stay at Crowne Plaza Gatineau-Ottawa

Guest reviews

• Crowne Plaza Gatineau-Ottawa
  Older travelers

  7.010

  The swiming pool area

  The early noise for the construction that is going on, the front desk staff should be nicer with the customers of the hotel. Breakfast should be open a la carte and not close after 10.30 a.m.

• Crowne Plaza Gatineau-Ottawa
  Older travelers

  10.010

  Everything

  Breakfast, the restaurant was cold, we had to return to our room to put sweaters, so when we began to eat, the food was cold even though the food at the buffet was hot.

• Crowne Plaza Gatineau-Ottawa
  Older travelers

  9.210

  I liked the large rooms and the staff are very friendly the view of Ottawa is beautiful

  All was great

• Crowne Plaza Gatineau-Ottawa
  6.610

  Rooms are spacious and clean.

  If you are looking for a good night of sleep, this might not be your best option: Beds are uncomfortable and walls are thin; I could hear the neighbor throwing up at 4AM and 5:30AM. I could also hear their phone rang at 12AM as if it was the one in my room. When I informed the staff the next day, the best thing they had to say is that there was a wedding the night before and they would check things... Check what? I never knew.

• Crowne Plaza Gatineau-Ottawa
  3.810

  This was my first and will be my last time at this hotel. I did not realize the location was isolated.

  the room service. They didn't pick up the dirty glasses and replace them. The location was not good. Had to walk a fair distance to get to a restaurant or any type of gathering place.

• Crowne Plaza Gatineau-Ottawa
  8.210

  I liked that even though I arrived before the 4 pm check in time they were able to accommodate us and check us in. That was fantastic as we were going on a boat cruise for the rest of the day. I liked that they also helped us out by giving us a king size bed seeing as my partner is 6'7. The hotel location wasn't too far from downtown Ottawa, and even closer to Little Italy for great restaurants! The room was a great size for 2 or more people and the coach was a pull out couch.

  We were charged for a meal we did not have, and when checking out I asked to have it removed, instead of doing so the staff took my information and said they would look into it (after I went back and forth with the staff at the restaurant and the reception staff on my own). In my opinion they should have just removed it seeing as I wasn't even checked into the hotel when the meal was had. At the very least the reception staff should have gone over to the restaurant staff and dealt with it themselves. That's just good customer service. I am still waiting to hear back from management if they will even refund the money. The breakfast was terrible. For $14 plus taxes and tip it came to $19 bucks for one person and I think I could have had something a lot better for that amount anywhere else. Parking was expensive at $18 a day.

• Crowne Plaza Gatineau-Ottawa
  10.010

  very clean,staff very friendly and helpful

• Crowne Plaza Gatineau-Ottawa
  7.410

  Location was good. Rooms were clean and spacious.

  Breakfast included was terrible. Not sure how they cooked the eggs, actually not even certain those eggs ever came out of a chicken. Probably the worst place for breakfast I have experienced.

• Crowne Plaza Gatineau-Ottawa
  5.410

  Close to Les Brasseurs du Temps (which had really good food & beer)

  Staff were not very friendly or helpful.

• Crowne Plaza Gatineau-Ottawa
  8.210

  Ideal for city

  Breakfast was average

• Crowne Plaza Gatineau-Ottawa
  7.810

  Forgot toothpaste; went to front desk and without hesitation, they offered me 2 tubes at no charge. (I only took 1). Place was nice, conveniently located.

  Nothing

• Crowne Plaza Gatineau-Ottawa
  8.210

  We've stayed here 3 time times now, the staff are friendly, place is clean

  The maid walking in without knocking first wasn't my favourite part of my stay, and then stand there talking to me while I was just out of a shower! Also the price of parking in your hotel is alittle high, when you have a $13 max public lot across the street lol

• Crowne Plaza Gatineau-Ottawa
  10.010

  The breakfast perfect and The room very comfy

• Crowne Plaza Gatineau-Ottawa
  6.410

  Be aware that the 'final' price shown here doesn't reflect the actual costs at all. We ended up paying almost 50$ more for just one night, which included parking.

• Crowne Plaza Gatineau-Ottawa
  8.810

  I travelled with a friend and appreciated the layout of the room we occupied with the bathroom and beverage station apart from the sleeping space and the added protection of a second room door. The restaurant was excellent for dinner and I enjoyed the breakfast buffets alternating between the hot and cold. The staff was extremely friendly and seemed to truly enjoy their jobs. We had a nice view of the park across the street and the water.

  This being my first experience with Booked.net, I was surprised that the room overall pricing was higher than I expected it to be and thought erroneously that breakfast was included when it was not. The Booked.net website focused pretty specifically on the breakfast buffet as a feature...a bit misleading.